Q: Can I pay safely online?
A: Payment can be made safely through paypal or direct debit. We have robust security on our website ensuring your transactions can be made worry free.
_________________________
Q: Item not in Stock?
A: If an item is not in stock contact us 🙂 We have stock coming into our warehouses all the time. We can order a variety of different colours and sizes as well for many of our products. Don’t be scared to email or call with any enquiry large or small.
_________________________
Q: Product from Overseas?
A: If your product is from overseas i.e. Italy it may take up to 10 weeks if the items are not in stock. Please email us if you have need some clarification.
_________________________
Q: Can I get a discount for larger orders?
A: Of course… just email the team on sales@closuresonline.com.au advising your required numbers. Price breaks start at 1 pallet and for printed crowns 150k and screw caps 45K pieces.
_________________________
Q: How long will it take to get my products?
A: It normally takes 3 – 5 working days to deliver. Some times 7 – 10 days if you are quite remote from major cities or towns. We use a national courier company as they deliver to all post codes.
_________________________
Q: What is the minimum order for printing?
A: Printing becomes cost efficient when MOQ is at least 150K for crowns and 45k screw caps with great cost efficiency achieved at 400K – 500K. We have fantastic partners who will print on as little as 1 piece. Fill out our printing request forms for a quotation.
_________________________
Q: Are the products good quality
A: We source our product from Australia, Europe and India. We use only leading manufacturers with reputations for excellence. You can purchase with confidence, check out our specifications page.
_________________________